We switched to Glow about 9 months ago and are thoroughly delighted with the results. Not only the costs savings, which are a major plus, but the level of customer service is superb. I have always had issues with telephone providers in the past being diverted to one call centre and another however with Glow you speak to the person that can and does resolve your questions and issues. We had an office move a few months after coming on board with Glow and from the previous office move I was not looking forward to it. However Glow took control, my instructions were given once and that was all that was needed. Everything went well and I felt it was under control from start to finish. I would highly recommend Glow if you are looking to make savings and gain great customer service at the same time.
I have now been using Glow Telecom for our Telecom supplies for three months and can only praise the company for its service and competitiveness. My telecoms bills are at least 15% cheaper than my previous provider. The staff are friendly and efficient and in my case were able to understand provide the telecoms needs of our company. Glow liaised with BT on our behalf when we had a BT line fault on one of our lines. They had the problem solved in the minimum of time and kept liaising with us to monitor the progress of the repair. I can highly recommend Glow Telecom as a Telecoms provider.
We switched our mobile phone contract to Glow Telecom a year ago. In that time we have made significant cost savings and have always found Glow Telecom to be efficient and helpful. I am very pleased that we made the switch from our previous supplier to Glow Telecom.