We switched to Glow about 9 months ago and are thoroughly delighted with the results. Not only the costs savings, which are a major plus, but the level of customer service is superb. I have always had issues with telephone providers in the past being diverted to one call centre and another however with Glow you speak to the person that can and does resolve your questions and issues. We had an office move a few months after coming on board with Glow and from the previous office move I was not looking forward to it. However Glow took control, my instructions were given once and that was all that was needed. Everything went well and I felt it was under control from start to finish. I would highly recommend Glow if you are looking to make savings and gain great customer service at the same time.